Enhanced Regulatory Measures for Private Food Delivery Companies on Safety and Traffic Compliance of Delivery Personnel

Written Reply to Parliamentary Question

Mr Zhulkarnain Abdul Rahim asked the Acting Minister for Transport whether stronger regulatory measures will be introduced to ensure that private food delivery companies are held accountable for the safety and traffic compliance of their delivery personnel, including mandatory training on traffic rules, wearing of visible reflective attire, ensuring that personal mobility aids and other delivery vehicles use lights at night, and penalties for repeated breaches that endanger road users.

Reply by Acting Minister for Transport Jeffrey Siow:

1.     The Land Transport Authority (LTA) and the Traffic Police (TP) have put in place measures to encourage safe and responsible behaviour on roads and paths. Traffic laws and penalties apply to all road users, including riders from food delivery companies, as do rules on the use of active mobility devices on paths. These rules include requiring mandatory theory test certification to ride a Power-Assisted Bicycle (PAB) or e-scooter, and requiring the use of lights at the front and back of bicycles, PABs and Personal Mobility Devices (PMDs) during hours of darkness when riding on park connectors, public paths and roads.

2.     Platform companies are responsible for ensuring the safety and health of their delivery riders. This includes ensuring that their riders using active mobility devices on public paths have adequate third-party liability insurance coverage during the course of their work.

3.     LTA and TP regularly engage food delivery platforms, rider associations and industry partners to promote safe riding practices. For example, in June 2025, LTA partnered with the Digital Platforms Industry Association, Workplace Safety and Health Council and the National Delivery Champions Association to launch an e-guide for delivery riders, emphasising safe riding and parking practices. LTA and TP also conducted campaigns such as the Be Safe, Be Seen campaign to promote safer riding habits with Grab, and safety talks and training sessions for delivery riders with foodpanda.