Ensuring fair ride-hailing platform commissions through fee monitoring, standardised disclosures and earnings safeguards for drivers

Written Reply to Parliamentary Question

Ms Diana Pang Li Yen asked the Minister for Transport

a.          whether LTA monitors the commissions and other platform fees deducted from private-hire car drivers' earnings;

b.           whether ride-hailing platforms should provide clearer and more standardised fee disclosures to drivers; and c. whether caps or other safeguards will be considered to support sustainable driver earnings while preserving competition and consumer affordability.

Reply by Minister for Transport Jeffrey Siow:

1.          The point-to-point transport sector in Singapore is market-based, which allows the needs of both commuters and drivers to be met. We have no plans to regulate ride-hail platform commission rates or passenger fares. The best way to improve the livelihood of point-to-point drivers is to help them ensure that the market is open and contestable.

2.          The National Trades Union Congress (NTUC), its affiliated associations, and platform operators jointly developed a set of principles on fair earnings and safe incentive schemes for platform work in September 2025. These principles guide platform operators in setting fares and incentives, including ensuring fair earnings for drivers.