Lessons Learnt from ETA System Disruption to Prevent System Failures to Other Critical Systems in Public Transport Infrastructure

Written Reply to Parliamentary Question

Mr Fadli Fawzi asked the Acting Minister for Transport in view of the recent disruption to the Estimated Time of Arrival (ETA) system, whether the LTA will be using the lessons learnt from the disruption to prevent system failures to other critical systems in our public transport infrastructure.

Reply by Acting Minister for Transport Jeffrey Siow:

1.          Learning points from the recent disruption to the Expected Time of Arrival (ETA) system will be used to strengthen the availability and accuracy standards of the system. The defective software which caused the recent disruption has been fixed, and the system has stabilised.

2.          Critical systems that directly affect train and bus operations must meet higher reliability standards and undergo more rigorous testing before being deployed.