Skip to main content
A Singapore Government Agency Website How to identify
Official website links end with .gov.sg
Secure websites use HTTPS
Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.
Beware of fraudulent posts/messages making false claims about Public Transport Vouchers.

Government officials will never ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

Ministry of Transport
In Parliament

Mandatory Electric Vehicle Charging Operator Licensing Uptime Compliance Rates, Enforcement or Remedial Actions and Serviceability Standard Comparison

3 November 2026

Sectors

Electric vehicles

Written Reply to Parliamentary Question

Ms He Ting Ru asked the Minister for Transport

a.          since mandatory licensing of electric vehicle charging operators took effect in December 2024, how many licensees, and what proportion, have failed to meet the minimum service uptime requirement;

b.          what enforcement or remedial actions the Land Transport Authority has taken; and

c.           what considerations underlie setting this requirement at 90%, compared with the 97% serviceability required under the Housing and Development Board carpark tender.

Reply by Minister for Transport Jeffrey Siow

1.          Since December 2024, 10 out of 29 licensees (i.e. about 35%) did not meet monthly service uptime requirement. As these were mostly due to teething issues that occurred when the systems were first set up, no regulatory actions were taken for these. The Land Transport Authority (LTA) will take regulatory actions including financial penalties where appropriate.

2.          The Electric Vehicle (EV) chargers in the Housing and Development Board (HDB) carparks are required to meet higher monthly service uptime standards to provide a more reliable service for HDB residents. This contractual requirement is imposed as part of the tender for the deployment of public chargers at HDB carparks, and is therefore transparent to the bidders.