Oral Reply by Senior Minister of State for Finance and Transport Chee Hong Tat to Parliamentary Question on Information Displayed at Bus Stops

Mr Gerald Giam asked the Minister for Transport 

a.     whether bus shelter address plates can display the bus stop code, instead of the LTA alpha-numeric code, to assist bus passengers in identifying bus stops in advance of arriving at a particular bus stop; and 

b.     what measures has LTA taken to make navigation easier for bus passengers, including people with disabilities and the less technology-savvy. 

Reply by Senior Minister of State for Finance and Transport Chee Hong Tat:

1.     The bus stop name, alphanumeric code and five-digit code are displayed at the bus stops. 

2.     Since 2018, LTA has fitted all new public buses with the Passenger Information Display System (PIDS), which displays and announces the name of the upcoming bus stop, including references to nearby landmarks or the road. 

3.     Other measures to make navigation easier include the installation of tactile ground surface indicators, Braille signages and murals to assist commuters with dementia. New bus interchanges also have enhanced signages with bigger fonts and brighter lighting for improved readability and better wayfinding. 

4.     Besides infrastructure enhancements, the Caring SG Commuters Committee has been promoting a more inclusive and caring commuting culture, to encourage commuters to assist fellow passengers who may require help with navigation.