Written Reply by Minister for Transport Khaw Boon Wan to Parliamentary Question on Bus Service Reliability Framework

Mr Muhamad Faisal Abdul Manap asked the Minister for Transport whether there are any measures in place to prevent bus drivers from reducing their driving speed and deliberately stopping at bus stops longer than necessary so as to avoid being penalised for arriving back at the interchange too early.

Reply by Minister for Transport Khaw Boon Wan:

1.     Bus bunching was a common complaint among commuters. In response, we have introduced the Bus Service Reliability Framework to get bus operators to improve the punctuality and reliability of their bus services. It requires bus captains to adjust their speeds to maintain a consistent headway between buses, thus minimising bus bunching. They do not deliberately stop at bus stops longer than necessary. More regular bus intervals will benefit bus commuters as i