Written Reply by Minister for Transport Khaw Boon Wan to Parliamentary Question on Loss of Earnings by Taxi Drivers from Violent or Drunken Passengers

Assoc Prof Randolph Tan asked the Minister for Transport

a.     what is the number of taxi drivers who have suffered a loss of earnings in the last 24 months arising from issues caused by violent or drunken passengers;

b.     whether taxi drivers are allowed to decline passengers who display unstable behaviour arising from alcohol intoxication; and

c.     whether LTA or taxi companies provide guidelines to taxi drivers on how to request compensation for loss of earnings if their vehicles become temporarily inoperable as a result of incidents with violent or drunken passengers.  

Reply by Minister for Transport Khaw Boon Wan:

1.     LTA and taxi companies do not track the number of taxi drivers who have suffered loss of earnings because of violent or drunken passengers. Taxi drivers can decline passengers who are unreasonable, abusive, or exhibit signs of violence. Those who suffer losses because of violent or drunken passengers can approach their taxi companies for assistance.