In Parliament
Written Reply by Minister for Transport S Iswaran to Parliamentary Question on Update on SimplyGo Account Sign-Up and Breakdown by Age Group
6 July 2021
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Mr Melvin Yong Yik Chye asked ask the Minister for Transport
a. how many commuters have signed up for the SimplyGo Account Based Ticketing (ABT) system since its launch in April 2019;
b. what is the breakdown of the sign-up rate by age group; and
c. whether the Ministry intends to do more to assist seniors in adopting ABT.
Reply by Minister for Transport S Iswaran:
1. The Account-Based Ticketing (ABT) system allows commuters to pay for their trips by tapping their contactless bank cards, credit cards, mobile wallets or their account-based EZ-Link cards on the fare reader. In May 2021, approximately 19% of all adult trips were paid for using ABT payment methods. We do not have a breakdown of sign-up rates by age group as the ABT users are not required to sign up or register.
2. LTA and EZ-Link will conduct a pilot for ABT concession cards later this year to gather feedback from seniors and other concession cardholders. We will take in feedback from the pilot and develop measures to help seniors and other concession cardholders transition smoothly to ABT.