Written Reply to Parliamentary Question on Addressing the Business Impact of Jetstar Asia's Relocation from Changi Airport and Better Connectivity between Terminal 4 and Other Terminals

Mr Dennis Tan Lip Fong asked the Acting Minister for Transport 

a.     what is the update on Changi Airport’s efforts to address the business impact of Jetstar Asia’s relocation from Changi Airport; and

b.     whether there are plans to improve connectivity between Terminal 4 and other terminals in Changi Airport so as to improve its attractiveness among airlines vis-à-vis other terminals.

Reply by Acting Minister for Transport Jeffrey Siow: 

1.     Jetstar Asia ceased operations on 31 July 2025. Prior to its closure, Jetstar Asia accounted for about 3% of Changi’s passenger traffic. Since then, the Civil Aviation Authority of Singapore and Changi Airport Group (CAG) have worked with other airlines to progressively enhance capacity on the affected routes. Three of the four routes previously operated solely by Jetstar Asia are already, or will soon be, served by other carriers.

2.     With growing passenger traffic at Changi Airport, CAG will be increasing the frequency of shuttle bus service between Terminal 4 and the other terminals from November 2025, as part of its continual efforts to enhance the passenger experience.