Written Reply to Parliamentary Question on Campaigns to Encourage Public Transport Users to Exercise Greater Consideration for Other Commuters

Mr Gerald Giam Yean Song asked the Minister for Transport whether updated public education campaigns will be conducted to encourage public transport users to exercise greater consideration for other commuters, such as using earbuds while watching videos or taking video calls and moving towards the back of buses or the centre of train cars to allow other passengers to board.

Reply by Acting Minister for Transport Chee Hong Tat:

1.     The Land Transport Authority and Public Transport Council have a range of programmes, such as our annual Graciousness Campaign and the Caring Commuter Champion programme to encourage positive commuter behaviour. To inculcate gracious and caring norms from young, we work with partners such as Social Service Agencies, the Ministry of Education, and the Singapore Kindness Movement to develop educational content for school children. These programmes and campaigns are continually reviewed and refreshed. Public transport workers, such as station staff and bus captains, are also trained to handle commuters who are being a nuisance to others.

2.      Beyond efforts by Government and transport operators, building a gracious and caring commuting culture is a shared responsibility for all commuters. We encourage all Singaporeans to play a part to collectively shape a good commuting experience for everyone.