Written Reply to Parliamentary Question on Considerations for Singapore’s Position on Cross-Border Ride-Hailing

Mr Edward Chia Bing Hui asked the Acting Minister for Transport

a.      what are the key considerations that will guide Singapore’s position on cross-border ride-hailing; and  

b.      how does the Ministry intend to balance user convenience with safeguards to protect the livelihoods of local private-hire drivers.

Reply by Acting Minister for Transport Jeffrey Siow:

1.      Since July 2025, Land Transport Authority (LTA) has stepped up enforcement against unlicensed foreign vehicles providing point-to-point (P2P) services within Singapore in response to feedback and information provided by the National Taxi Association (NTA), the National Private Hire Vehicles Association (NPHVA) and members of the public. Over 70 vehicles have been caught since then. This is to safeguard commuter safety and protect the livelihoods of licensed local drivers. Illegal services lack valid insurance coverage and use drivers without proper licenses, which can have serious consequences for passengers in an accident.

2.      As announced by the Platform Workers Trilateral Group, the Government will continue to enforce against illegal P2P rides, by increasing penalties to strengthen deterrence and pushing for the removal of apps, channels and advertisements facilitating such services.

3.      At the same time, we recognise there is significant unmet demand for more convenient point-to-point services, for both leisure and business travel. We are in discussions with the Malaysian authorities to enhance the Cross-Border Taxi Scheme, as well as to develop new options to accommodate large families with young children, the elderly and less mobile, and corporate customers. Meanwhile, ComfortDelGro and Strides Premier will accept phone and online form bookings respectively for their taxis licensed under the existing Cross-Border Taxi Scheme, for doorstep pick-ups for local commuters, and will provide more earning opportunities for drivers.

4.      As discussions progress, we will continue to engage NTA and NPHVA. We need safeguards in place for our drivers while we strive to meet commuters’ needs. Based on their feedback, we are exploring using location tracking, including ERP 2.0, to prevent illegal trips by cross-border taxis within Singapore.