In Parliament
Written Reply to Parliamentary Question on Ridership figures for new City Direct Services (675, 676 and 677)
23 September 2025
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Mr Abdul Muhaimin Abdul Malik asked the Acting Minister for Transport
a. what are the ridership statistics for City Direct Services 675, 676, and 677 since their launch in January 2025; and
b. what are the current average load factors for each of these services during peak hours.
Reply by Acting Minister for Transport Jeffrey Siow:
1. City Direct Services 675, 676, and 677 were launched in January 2025 to provide commuters with more direct travel options between residential areas and the city centre during peak hours.
2. Since their launch, ridership has gradually stabilised. During the morning peak period, average load factors for these services range between 35% to 45%, while during the evening peak, load factors are lower, averaging around 10% to 15%.
3. The Land Transport Authority continues to monitor ridership trends and commuter feedback to assess the effectiveness of these services and make adjustments where necessary.