Written Reply to Parliamentary Question on Usage Rates and Waiting Times for Cross-Border Point-To-Point and Taxi Services between Singapore and Johor Bahru

Ms Joan Pereira asked the Minister for Transport 

a.     what are (i) the current usage rates of cross-border point-to-point transport services between Singapore and Johor Bahru and (ii) the average waiting times for a cross-border taxi in Singapore; and 

b.     whether the Ministry will consider increasing the number of pick-up and drop-off points in Singapore and Johor Bahru for cross-border taxies to afford greater convenience and accessibility to travellers.

Reply by Minister for Transport Chee Hong Tat:

1.     Between August 2023 and August 2024, Singapore-registered taxis completed around 4,000 cross-border trips between Singapore and Larkin Sentral Terminal in Johor Bahru.

2.     Licensed cross-border taxis are available for hire at Singapore’s Ban San Street Terminal. Alternatively, passengers who wish to make advance bookings for Singapore cross-border taxis may contact local taxi operators via their hotlines to arrange pick-up from their desired locations. Given that the pick-up arrangements depend on commuters’ preference, the Land Transport Authority does not track passenger waiting times for cross-border taxis.

3.     We currently have no plans to expand the number of designated pick-up and drop-off points for cross-border taxis in Singapore. Any such discussion will have to be based on the demand for cross-border taxi services, and take into consideration the impact of expanding such services on traffic congestion and demand for other modes of cross-border transport, as well as the livelihoods of local taxi and private hire car drivers. It will also be subject to bilateral agreement with Malaysia.