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Ministry of Transport
In Parliament

Written Reply to Parliamentary Questions on Factors Leading to Reduction of MRT Reliability Between June 2024 and June 2025

24 September 2025

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Mr Sharael Taha asked the Acting Minister for Transport 

a.     whether the Ministry will reconsider increasing the Mean Kilometres Between Failures (MKBF)) target for the MRT network to above 1 million MKBF and introduce a yearly improvement target to reflect the need for continuous improvement; and

b.     how does Singapore’s MKBF target compare with rail networks in other countries.

Mr Chua Kheng Wee Louis asked the Acting Minister for Transport over the past five years 

a.     whether there have been instances where train operators have failed to inform commuters of MRT service delays in excess of ten minutes as required by LTA;

b.     what are the penalties borne by the operators should they fail to adhere to these requirements; and 

c.     whether LTA has penalised any train operators for non-adherence.

Reply by Acting Minister for Transport Jeffrey Siow:  

1.     These questions have been addressed in Parliamentary Questions 19 to 24 at the 22 September 2025 Parliament sitting.

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